To keep our price low, we use a universal simple package for our products.

FedEx delivery is available anywhere in the USA and Canada. Except during busy holiday seasons, all orders are processed and shipped within 3 (three) working days after order confirmation.

Processing and Shipping Times
Processing time is the time from when you submit your order to when the item leaves our warehouse. Usally the processing time is 1-3 days. If we cannot ship your order within 3 (three) working days because the items you ordered are out of stock, we will notify you right away by phone or email and let you know next delivery date.

Shipping time is from when the item leaves ourwarehouse to when it arrives at your door. For FedEx ground delivery service (shipping fee $8), usually it takes 5-7 days to deliver anywhere in the USA and Canada.
If you want to use the product earlier, please choose 2-Day Shipping ($15) or Overnight Shipping ($30) at the checkout page when you shop at this site.
You can use Fed Ex's online tracking system to check your shipment status once it is in route.
http://www.fedex.com/us/

Please provide a physical address at the check out page because FedEx cannot deliver to P.O. boxes within the U.S.

If you have a problem, or a defective product, you can return your purchase for a refund or exchange within fifteen (15) days after receipt of product. You must obtain an RMA first by contacting us in writing (email or fax, no phone call please) to explain why you want to return the product and what's wrong with this product.

For defective product, we will give you a full refund. For any returned item that is found to be non-defective, a restocking fee (15%) applies.

Returns should be shipped freight prepaid (you are responsible for shipping cost to send the item back) in the complete original packaging and we only refund non-used products.

For obtaining a RMS, please email us at sales@01ashop.com or use the on-line inquiry form, or fax us at 1-604-942-8152