 Return
& Warranty Policy
We guarantee all of our products to be free of defects in
workmanship and materials.
If you have a defective product or if you are not completely
satisfied with the produc, you can return your purchase for
a refund or exchange within fifteen (15) days after receipt
of product. You must obtain an RMA first by contacting us
in writing (email or fax, no phone call please) to explain
why you want to return the product and what's wrong with this
product.
For defective product, we will give you a full refund. For
any returned item that is found to be non-defective, a restocking
fee (15%) applies.
Returns should be shipped freight prepaid (you are responsible
for shipping cost to send the item back) in the complete original
packaging and we only refund non-used products.
For obtaining a RMS, please email us at sales@01ashop.com
or use the on-line
inquiry form, or fax us at 1-604-942-8152
By accessing and shopping at this site, you agree to this
Return & Warranty Policy.
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